General
GENERAL
What is RMM Dispatching?
RMM Dispatching is a professional freight dispatch service that supports truck drivers and owner-operators by managing load booking, rate negotiation, load tracking, and logistics coordination.
Is RMM Dispatching a freight broker or carrier?
No. RMM Dispatching is a dispatch service only. We do not operate as a freight broker or carrier. All loads are booked on behalf of the driver or carrier.
What types of equipment do you work with?
We work with a variety of equipment types, including dry van, reefer, flatbed, and other configurations based on driver capability.
How does the onboarding process work?
Drivers complete a Driver Intake Form and submit required supporting documents. Once all documents are received, onboarding status is reviewed within 24–48 hours, and drivers are notified via email.
How are dispatching services billed?
Dispatching services are billed as a flat percentage per completed load. Full billing details are outlined in the dispatcher agreement provided during onboarding.
For Drivers
FOR DRIVERS
What services do you provide for drivers?
We handle load booking, rate negotiation, broker communication, load tracking, and logistics record management so drivers can focus on driving safely and efficiently.
Do I choose when and where I run?
Yes. Loads are booked based on your availability, equipment type, and preferred lanes. Drivers maintain full control over their schedules.
How do you help drivers maximize earnings?
We work to secure competitive rates, reduce downtime, and coordinate loads that align with your operating preferences and goals.
Who handles communication with brokers?
RMM Dispatching manages broker communication related to load booking, confirmations, and coordination throughout the load process.
How are payments tracked?
We maintain organized records of completed loads and payment timelines to help drivers stay informed and prepared, including during tax season.
For Dispatchers
Are dispatcher positions currently available?
Dispatcher opportunities may be limited. Please visit the Internal Opportunities page for current availability and updates.
What qualifications are required to become a dispatcher?
Dispatcher roles require strong communication skills, attention to detail, and a working understanding of freight logistics.
Is training provided for dispatchers?
Yes. Approved dispatchers receive structured training to ensure consistency, professionalism, and service quality.
Are dispatcher roles remote?
Yes. Dispatcher positions are typically remote, allowing flexibility while maintaining professional standards.